B, R. Management System Excellence in Manufacturing and Service Industries: MSME (Micro, Small, and Medium-Sized Enterprises) Sector in Bangalore. Digital Repository of Theses - SSBM Geneva, [S. l.], 2024. Disponível em: https://repository.e-ssbm.com/index.php/rps/article/view/444. Acesso em: 9 oct. 2025.