SINGH, I. J. Integration of Human Factor and Artificial Intelligence in Customer Relationship Management Practices in Retail Coffee Sector in the UAE. Digital Repository of Theses - SSBM Geneva, [S. l.], 2025. Disponível em: https://repository.e-ssbm.com/index.php/rps/article/view/1021. Acesso em: 9 oct. 2025.