A Human-Computer Interface As Windows For The Mind: A Study Of The Cognitive And Emotional Factors That Influence The User Experience

Abstract

Hypothesis: The Microsoft Office Suite of Applications can be used to achieve Tacit Knowledge Elicitation to create content across the entire suite to affect Knowledge Management Practice within Business Administration.
Problematization: There is no Knowledge Base providing guidance to the User of Windows in the creation of Content across the entire Microsoft Office Suite of Applications. We do not know the full extent of the Microsoft Office Suite, the order and sequence in which to place the applications and the type of knowledge each application is to elicit from the User and the knowledge input, throughput, and output to be achieved across all the Applications.
Research Question: Can the Microsoft Office Suite of Applications be applied to affect Tacit Knowledge Elicitation by the User for the purpose of Knowledge Management within Business Administration?
Current Theory: The Knowledge Management Process is not unified, and each researcher is putting forward their own process. So too the Microsoft Office Suite of Applications is not unified, which applications are to be provided to an employee is very subjective to the organisation the employee works for and the type of license agreement the organisation takes out for each employee respectively.
Research: (1) To identify a Unified Knowledge Management Process to Tacit Knowledge Elicitation within Knowledge Management Processes. (2) To identify the Microsoft Office Suite of Applications. (3) To Map the Suite to the appropriate Knowledge Management Process step. (4) To identify what each application is eliciting from the Tacit Knowledge Base of the User. (5) To provide the input, throughput, and output of each application throughout the process. (6) To achieve Enlightenment for the User through the Application of the Microsoft Office Suite.
Outcome: To create an Ontology-Based Knowledge Management Model for the Microsoft Office Suite of Applications as an Expert System to elicit Tacit Knowledge from the User all within a Windows Framework.
Key Words: Abstraction, Elicitation, Knowledge Lifecycle, Knowledge Management.